Questions people ask us
If your question isn't here, call or text us at (267) 999-9317, or email hello@householdadvocate.com.
A real person answers, not a bot or confusing menu.
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Fair question, and you should ask it of anyone who wants to look at your bills. Here's the honest test: a scam wants your money up front and your account details before it gives you anything. We do the opposite. The review is free, you hear how much you can save before you pay a cent, and we never ask you to hand over control of your accounts. We're a small, named business in Pennsylvania - Melissa reads every bill herself. You can read our story on the About page.
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The review really is free, and we only charge if we find you savings worth paying for. When we find real savings, you can pay a one-time flat fee to unlock the detailed plan - which provider, which plan, and exactly what to say. That's it. No subscription, no percentage of your savings, no recurring charge. If we find less than $20 a month, there's no fee at all.
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It's a one-time fee based on how much we find: $79 if we find $20-50 a month, $129 for $51-100, and $179 for more than $100. Nothing at all if we find less than $20. You always hear the savings number first and decide whether the plan is worth it to you. Nothing is automatic.
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No, but it helps. We can do a useful review from what you tell us about what you pay. But your actual bill is where the specific overcharges hide - equipment fees, expired discounts, a package bigger than you use - so with it, we can give you an exact dollar figure instead of an estimate. You can black out your account number, and a photo of the first page or two is plenty.
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You don't have to switch anything. A lot of what we find is money you can save by staying exactly where you are - calling your current provider, asking for the right department, and knowing what to request. Our plan shows you how. If switching would save you more, we'll tell you, but the choice is always yours.
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No. Every recommendation is built around what you told us you watch. If keeping a specific channel matters to you, we make sure any plan we suggest keeps it, and we say so explicitly. We'd never recommend a cheaper package that quietly drops your must-haves.
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TV, internet, and phone - that's where the biggest savings usually hide, and it's what we do best. We don't handle medical bills, insurance, credit cards, or utilities.
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Not at all. Everything we send is written in plain English, one step at a time, the way a helpful relative would explain it. And if you'd rather not make the calls yourself, we offer to get on the phone with you and your provider together - you stay in control, we handle the back-and-forth.
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You'll hear back within three business days with what we found.
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We're based in the Lehigh Valley in eastern Pennsylvania, and Melissa grew up in the Philadelphia suburbs. But because the whole review happens over email and the phone, we can help you wherever you live. What matters is that we check which providers actually serve your specific address.
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We use it only to prepare your review. We don't sell it, and we don't share it for marketing. See our privacy policy for the full details.